Privacy Policy

Vancouver General Contractors (“VGC”, “we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, project details, and address when you submit a quote request or contact form on our website.

How We Use Your Information

We use your information to respond to your inquiry, provide quotes, schedule consultations, and communicate about your renovation project. With your explicit consent, we may also send you SMS text messages about your project or promotional offers.

SMS / Text Message Communications

If you opt in to receive SMS messages from Vancouver General Contractors, the following terms apply:

We will send you text messages related to your inquiry, project updates, appointments, and (if separately consented) promotional offers and renovation tips.
Message frequency varies. For service/transactional messages: approximately 2 messages per active project. For marketing messages: approximately 2–4 messages per month.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out at any time by replying STOP to any message. Reply HELP for help.
Consent to receive SMS messages is not a condition of purchase or service.

Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Mobile information of end-users who opt in to SMS communications will never be shared or sold to third parties or lead generators for any purpose.

Sharing of Information

We do not sell, rent, or share your personal information — including your phone number — with third parties for their marketing purposes. We may share information with trusted service providers who assist us in operating our business (such as email or CRM platforms), subject to confidentiality agreements. We do not share your phone number with lead generators or data brokers.

Data Retention

We retain your contact information for as long as necessary to provide our services and for legitimate business purposes. SMS consent records are retained for a minimum of 5 years as required for compliance purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@vancouvergeneralcontractors.com. To remove your phone number from our SMS list, reply STOP to any message or contact us directly.

Cookies

Our website uses cookies and similar tracking technologies (including Google Analytics and HubSpot) to understand how visitors use our site and to improve your experience. You may disable cookies through your browser settings.

Contact

If you have questions about this Privacy Policy, contact us at:
Vancouver General Contractors
Email: info@vancouvergeneralcontractors.com
Phone: (778) 302-2849

Last updated: March 2026